Quality Management System according to international standard ISO 9001:2015
1. Introduction of Quality Management System according to ISO 9001:2015
NORTHSTAR.,JSC always has a full awareness of the importance of managing all activities according to a professional process. It is the reason for “North Star” to apply the ISO 9000 Quality Management System with versions ISO 9001:2000, ISO 9001:2008 to ISO 9001:2015 right from the first years of operation. Over a decade of development, the Quality Management System according to ISO 9000 international standard has always been applied, updated, maintained, and improved continuously for procedures to guarantee effectiveness of the system as well as regular evaluation and upgrade of new ISO versions have been carried out.
The Quality Management System of “North Star” is built based on the following principles: Customer-oriented; Leadership; Involvement of People, Process Approach; Improvement; Evidence-based decision-making and relationship management.
Core value in the quality management system of “North Star” is formed through a guaranteed process approach: Understanding and consistency in satisfaction of requirements; Consideration of processes in terms of value added; Effective completion of process; Improvement of processes on the basis of data and information assessment.
The fundamental for the quality management system of “North Star” is established, maintained and operated through “Risk-based thinking”. “North Star” has planned and had actions based on its context to handle risks and opportunities, thereby forming a basis for improving effectiveness of the system, achieving improved performance and preventing negative impacts.
The communication between “Customer” and “North Star” is always continuous and updated every time, everywhere.
2. The process of building a Quality Management System in “North Star”
The process of building a Quality Management System
“North Star” currently has built, maintained, applied and continuously improved the Quality Management System that is certified to comply with requirements of the international standard – ISO 9001:2015, all facilities of “North Star” always follow the following range:
- Civil & industrial construction
- Equipment System
- Mechanical System
- Electrical and Control system
- Mechanical processing
- Commercial services
3. Quality Policy
North Star Construction Trading Joint Stock Company always makes a constant effort to make the goal of becoming one of the leading companies in Vietnam in fields of production, business, construction and installation, especially in hi-tech come true.
To realize that goal, the officers and staff of North Star Construction Trading Joint Stock Company commits that:
- All products and services of the Company in the market are of high quality and delivered on schedule as requested by the customers.
- Always update and apply scientific and technological advances in production and business.
- Always share skills and experiences with members of the Company.
- Promote all capabilities and responsibilities of each member in the Company to develop the brand “North Star” become “The pride of quality”.
